Terms of service
Welcome to Sirene Boutique. These Terms of Service govern your use of our website, https://www.sireneboutique.shop/, and your purchase of products from our online store. By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. General Terms
By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law.
Sirene Boutique reserves the right to update, modify, or replace these Terms of Service at any time. Any changes will become effective when posted on this page. Your continued use of the website after changes are posted means that you accept the updated terms.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, sizes, colors, prices, and other product information displayed on our website are accurate and up to date.
However, actual product colors may vary slightly depending on your device or screen settings.
We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.
3. Orders and Order Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation to the email address you provided. An order confirmation does not necessarily mean that the order has been fully accepted.
We reserve the right to refuse, cancel, or limit any order for reasons including product availability, pricing errors, suspected fraudulent activity, incorrect customer information, or other legitimate business reasons.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
4. Pricing and Payment
All prices displayed on our website are subject to change without prior notice.
We accept the following payment methods:
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Discover
- Diners Club
You agree to provide accurate and complete billing and payment information when placing an order.
We are not responsible for delays or issues caused by your bank, card issuer, or payment service provider.
5. Shipping and Delivery
Sirene Boutique currently ships within the United States only.
Shipping Method: Free Shipping
Shipping Cost: Free
Orders are generally processed within 1–3 business days.
After processing, estimated transit time is 4–7 business days.
The estimated total delivery time is 5–10 business days.
Our order cut-off time is 5:00 PM. Orders placed after the cut-off time may be processed on the following business day.
Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, holidays, incorrect shipping information, or circumstances outside our reasonable control.
6. Returns and Refunds
We accept eligible returns within 30 days of delivery.
Returned items must generally be in their original condition and meet our return requirements.
If a customer places an incorrect order, including selecting the wrong size, color, or product, the customer is responsible for the applicable return shipping cost.
Return processing may take up to 7 days after the returned item is received.
Once an eligible return is approved, the applicable refund will be issued to the original payment method. Additional processing time may be required by the customer's bank or payment provider.
7. Damaged, Defective, or Incorrect Items
If your package is damaged during delivery, please take clear photographs of the damaged package and/or product and contact our customer service team.
Claims for damaged packages must be submitted within 7 days of the delivery date.
Without sufficient proof of damage, we may be unable to issue a refund, credit note, or replacement.
If you receive an incorrect or defective product due to our error, please contact us with your order information and photographs so that we can review the issue and determine an appropriate resolution.
8. Prohibited Use
You agree not to use our website or services for any unlawful or unauthorized purpose.
You must not:
- Violate any applicable law or regulation
- Attempt to gain unauthorized access to our website or systems
- Interfere with the security or operation of our website
- Submit false or misleading information
- Use our website to engage in fraudulent activity
- Copy, reproduce, or misuse our website content without permission
We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms of Service have been violated.
9. Intellectual Property
All content available on the Sirene Boutique website, including text, logos, graphics, photographs, product images, designs, page layouts, and other materials, is owned by or licensed to Sirene Boutique unless otherwise stated.
You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our website content without our prior written permission.
10. Third-Party Services and Links
Our website may contain links to or integrate with third-party services, applications, payment providers, or websites.
We are not responsible for the content, policies, availability, security, or practices of third-party services. Your use of third-party services may be subject to their own terms and policies.
11. Disclaimer
Our website and services are provided on an "as available" basis. While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely accurate.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Sirene Boutique will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.
Our liability will be limited to the extent permitted by applicable law.
13. Governing Law
These Terms of Service will be governed by and interpreted in accordance with the applicable laws of the United States and the applicable laws of the state in which Sirene Boutique operates, without regard to conflict-of-law principles.
Any dispute will be handled in accordance with applicable law and the appropriate courts with jurisdiction.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.
The updated version will be posted on this page with a revised effective date. We encourage you to review these Terms periodically.
15. Contact Us
If you have questions regarding these Terms of Service, our website, an order, or our services, please contact our customer service team at support@sireneboutique.shop.