Payment policy
Effective Date: October 8, 2026
At Sirene Boutique, we aim to provide a simple, secure, and convenient payment experience for every customer. This Payment Policy explains the payment methods we accept and the important terms related to payments made through our online store.
1. Accepted Payment Methods
Sirene Boutique currently accepts the following payment methods:
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Discover
- Diners Club
All available payment methods will be displayed during the checkout process.
2. Payment Authorization
When you place an order, the payment information you provide is submitted for authorization through the applicable payment processing system.
Your order may only be processed after the payment has been successfully authorized.
If a payment is declined, unsuccessful, or cannot be authorized, the order may not be completed. Please contact your bank or card provider if you experience difficulties completing a payment.
3. Payment Security
We take reasonable measures to help protect payment-related information and customer data.
Payment transactions may be processed through secure third-party payment processors. Sirene Boutique does not need to store your complete payment card information on our own systems to process your purchase.
Customers should ensure that the payment information provided during checkout is accurate and belongs to an authorized cardholder.
4. Order Confirmation
After successfully placing an order, you may receive an order confirmation using the email address provided during checkout.
An order confirmation indicates that we have received your order request. In certain circumstances, we may need to cancel or modify an order due to product availability, pricing errors, suspected fraudulent activity, or payment-related issues.
If an order is canceled after a successful payment, any applicable refund will be processed to the original payment method.
5. Pricing and Charges
All product prices displayed on our website are subject to change without prior notice.
The applicable price at the time your order is placed will generally be used for your purchase.
Sirene Boutique currently provides Free Shipping within the United States, so no standard shipping fee is charged for eligible orders.
Your bank or card issuer may apply additional fees, currency conversion charges, or other charges according to its own policies. Sirene Boutique is not responsible for fees imposed by your financial institution.
6. Refunds and Payment Reversals
Approved refunds will generally be issued to the original payment method used for the purchase.
Returns are accepted within 30 days, subject to our return requirements. Return processing may take up to 7 days after the returned item is received and approved.
After we issue a refund, additional processing time may be required by your bank or payment provider before the refunded amount appears in your account.
7. Fraud Prevention
Sirene Boutique reserves the right to review orders for potential fraudulent, unauthorized, or suspicious payment activity.
We may cancel or refuse an order when there are reasonable concerns regarding payment authorization, fraudulent activity, inaccurate billing information, or other security-related issues.
If an order is canceled after payment has been received, the applicable amount will be refunded to the original payment method.
8. Contact Us
If you have questions regarding payments, payment authorization, refunds, or an order, please contact our customer service team at support@sireneboutique.shop .